The review of search terms is being done by the company’s “quality raters”, a little-known corps of worldwide contractors that Google uses to assess the quality of its systems. In a new update to the rating system, rolled out on Tuesday, Google introduced another flag raters could use: the “upsetting-offensive” mark. Facebook Twitter Pinterest Example results provided to quality raters in Google’s manual. Photograph: GoogleEven before the specific introduction of the “upsetting-offensive” marker, many of these results would have been ranked poorly by quality raters for other reasons. Shortly after each of these stories were published, the search results in question were updated to fix the errors.

Source: The Guardian March 15, 2017 13:18 UTC