Behavioural and other sciences have demonstrated the extent to which all of us can be—and I suspect are—vulnerable to blind spots that can lead us to think and act in suboptimal fashion. A few years ago, I was sitting in a large room listening to a presentation by a Harvard professor on blind spots. Further reinforcement and training were needed, including a comprehensive analytical discussion of the business case for inclusion and diversity. Despite greater awareness and action, blind spots and unconscious biases continue to distort and hold back the performance of employees and their firms, including meritocratic ones. Viewed through this lens, Google’s leadership had a strong case for taking bold and loud actions.

Source: Mint August 14, 2017 08:37 UTC