TOURISM players have to adhere to strict criteria before they are awarded the Malaysia Tourism Quality Assurance 2019 (MyTQA) certificate which recognises the outstanding services to local and foreign tourists. Deputy Tourism, Arts and Culture Minister Muhammad Bakhtiar Wan Chik said the seven main criteria were information, initial impressions, attraction, facilities, staff, safety and sustainable practices. Muhammad Bakhtiar said the objective of the award was for tourism players to come up with at least some standard for their attraction. “The benefits from the certification is that it will be listed in the Ministry of Tourism, Arts and Culture (MOTAC) and Tourism Malaysia website. “There will also be opportunities to participate in foreign trade missions organised by Tourism Malaysia, to participate in quality services training courses by MOTAC and weightage to the Tourism Fund,” he said.

Source: The Star April 19, 2019 01:18 UTC