Restoration HardwareAs this goes to press, Restoration Hardware's stock is under pressure despite yesterday's stellar earnings report. A few years ago, I happened to be speaking at the same conference as Gary Friedman, the CEO of Restoration Hardware. For context, it is important to bear in mind that, only a few years earlier, Restoration Hardware was seen as a likely candidate for the retail graveyard. It also abandoned the increasingly incongruous "Restoration Hardware" name and moved away from a promotional model to one that is membership-based. The Eighth Essential of Remarkable Retail is "radical."

Source: Forbes March 29, 2019 14:15 UTC