Business News of Friday, 2 July 2021Source: www.ghanaweb.comThe Chartered Institute of Marketing Ghana (CIMG) has disclosed it will outdoor the country’s first Customer Satisfaction Index Report later this month. The report when released will provide key details on customer satisfaction based on regional ranks and indices as per research. “As a result of research, sometime last year we announced the launch of the Customer Satisfaction Index which we have started in earnest. We are done with the banking, so sometime in July this year, we’ll be inviting the media as we launch Ghana’s first Customer Satisfaction Index Report. Dr Kasser Tee added that the CIMG is also expected to outdoor the Brand Index project by the end of this year.

Source: GhanaWeb July 02, 2021 15:00 UTC