The blunder was caused by a mix-up between his provider - Virgin Business - and BT, and has left customers unable to get through to him, TeesideLive reports. Mr Brighton, whose been running the business for more than 50 years, said he has been with Virgin Business for 17 years and has never experience anything of the sort. Virgin Business said it is "aware of the issue" and has "requested BT return the customer’s number as a matter of urgency". Have you ever had a phone mix-up like this? He said: "After a week, Virgin told me that my business number had been given to a residential customer.

Source: Daily Mirror March 18, 2021 19:24 UTC