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Fund firms affected by online glitches

BloombergClients of four top fund firms — Fidelity Investments, Charles Schwab Corp, TD Ameritrade Holding Corp and Wells Fargo & Co — on Monday faced technical glitches that prevented them from accessing some account information. The outages occurred as mutual fund and brokerage firms enter a busy period when investors grapple with year-end tax and financial matters. It was the second time in two weeks Fidelity customers were affected by Web site glitches. Several TD Ameritrade customers tweeted in the morning saying the company’s app was frozen and that the problem had cost them money. The posts prompted the company to respond online to those who complained but TD Ameritrade did not fully acknowledge the nature of the problem until late Monday.

Source: Taipei Times December 05, 2017 15:56 UTC