Photo: SuppliedPassengers on board an Air NZ flight are accusing the airline of treating them "like cattle" after a five-hour flight debacle left them right back where they started. Last Wednesday, an Air NZ flight from Auckland at 2.20pm had to be redirected to Christchurch after strong tailwinds prevented it landing at Queenstown. However, while the hotel was paid for by Air NZ, Herbert says there was no further compensation from the airline, and no extra meals were provided. We were at the end of a holiday, we only had enough food, provisions for that day, not to spend an extra day," Herbert said. Kimberly Davis said the entire ordeal was not the level of service they expected travelling Air NZ.

Source: Otago Daily Times February 09, 2019 03:33 UTC