The department store model is perfectly able to survive and in actuality, should be able to thrive in this e-commerce age but needs to display a number of characteristics in order to do so. If it doesn't do this, why bother to have a department store at all? In other words, if I'm coming to a department store, I am seeking a multi-sensory experience. 4.Surprise MeThe space which your average department store enjoys is both a handicap and an asset. If executed well, the department store has a unique place in the retail landscape and offers something which no other retail formats can provide.

Source: Forbes November 03, 2018 14:15 UTC