KUALA LUMPUR (Feb 6): The Financial Market Ombudsman Service (FMOS) has received 3,253 complaints, with 2,268 disputes successfully resolved through mediation and adjudication since it began operations on Jan 17, 2025. The Ministry of Finance (MOF) disclosed this in a written reply to the Dewan Rakyat, which was published on the Parliament’s website on Thursday. The ministry was responding to a question from Chong Chieng Jen (PH-Stampin) on the legal authority of FMOS and how it is funded. “The government takes note of this and wishes to stress that it is committed to ensuring FMOS operates in a transparent, fair, and effective manner to protect consumer rights. The MOF also said that the majority of board members and adjudicators are independent and have no interests in the financial industry, in order to ensure the integrity and transparency of the dispute resolution process.

Source: The Edge Markets February 05, 2026 16:44 UTC