A spokeswoman for Spark said it was working through a proposal to change the nature of roles within its "change queue". Spark is downplaying reports of job losses among its customer service team. READ MORE:* Spark is investigating customers' complaints of ongoing broadband issues* Spark says virtual shareholder meeting a New Zealand firstShe said "fewer than 50" jobs would be lost because new roles would also be created. "Our New Zealand customer service team handle all Spark's more complex customer service needs. "We currently have a blend of on and offshore change queues, however the proposed restructure is taking place on shore.

Source: Stuff October 30, 2019 02:37 UTC