Every airline is struggling, but each struggles in its own way. United Airlines relies far more than its rivals on international travel, which is expected to take far longer than domestic travel to bounce back. So the airline is fine-tuning its business, from maintenance to flight planning, as it tries to predict where a wary public will fly, reports Niraj Chokshi. “We can really throw away the crystal ball, which was hazy to begin with,” said Ankit Gupta, United’s vice president for domestic network planning. “It’s a bit of gut feeling, to be quite candid,” said Patrick Quayle, who oversees the airline’s international network planning.
Source: International New York Times October 16, 2020 12:24 UTC