Thomas H. Davenport and Randy BeanCharles SchwabConsumer financial services has long been one of the most data-intensive industries, and Charles Schwab has long been a leader in it. As a result, Schwab has made substantial investments in its digital, data, and analytics capabilities over the last several years in order to satisfy these data-hungry stakeholders. The Global Data Technology organization was also formed, reporting to the CIO. Salesky notes that Schwab, like any other organization wanting to do more with advanced analytics and AI, needed to make some “long tailed” investments in its data. Under her leadership a Digital Services organization was created to develop new digital capabilities.

Source: Forbes June 05, 2018 20:15 UTC