Large metro cities where demand for food delivery and restaurant density is the highest are the hardest hit by the shortage. Gig workers are also apprehensive about the possible shortage of petrol and diesel, which would affect the food delivery process and are queuing up at petrol stations. The lack of social security benefits and fair platform policies for gig workers makes them vulnerable to such crises. "Gig workers may still face penalties, rating reductions, or order cancellations from platforms despite the situation being beyond their control. Gig workers are paid on a task-based system and do not receive benefits like minimum wage guarantees, income protection, health insurance, or unemployment support.

Source: Indian Express March 12, 2026 16:53 UTC