Back in 1961, the Scottish author Alastair Maclean wrote the thriller ‘Fear is the Key’. A gripping yarn in which the protagonist, Talbot, traps two guilty men and uses their fear of imminent death to extract a full confession of guilt. So, we might rightly conclude that fear is not a helpful emotion to create in the workplace. People in a position to evoke positive emotion in staff, permit management and employees to behave in ways that preserve an atmosphere of fear. And I now believe that the removal of fear is the key to transforming productivity.

Source: The Star July 20, 2021 18:00 UTC