They fear the NHS Pathways system, which prompts call handlers to ask a series of questions, failed to flag up concerns about deteriorating patients. The Health Service Journal uncovered 11 “prevention of future death” reports since 2015 where coroners raised the safety concerns. NHS Pathways helps guide 16 million calls made to the NHS every year by helping call handlers assess conditions. It is used to triage all NHS 111 calls in England and many, but not all, 999 calls. (Image: Western Daily Press)Another case where coroner identified problems with the NHS Pathways advice was for 69-year-old Susan Longden.

Source: Daily Mirror July 15, 2019 19:18 UTC