(Image: Getty Images/iStockphoto)They returned to the apartment to encounter the police who had been informed about the stranded family. However, one of the apartments assigned to the Wells family was already occupied. "It's their job to provide customers with all the information like where and when to collect keys, not leave families standing on the street. "The following morning, the family were contacted and advised to take taxis to the original apartments and loveholidays would reimburse them in full. "On arrival at the apartments, one of the two rooms was not yet ready, however an alternative apartment was prepared for them.

Source: Daily Mirror June 21, 2019 07:42 UTC