A recently settled class-action lawsuit between Facebook and thousands of third-party content moderators suggests the employees have a 50 percent chance of developing mental health issues as a result of their work. The level of current and former employees affected by mental health disorders was determined with the help of experts in post-traumatic and vicarious trauma, according to The Verge. Reports also highlighted employees' criticism of mental health professionals available on-site, saying their ability to handle workers' stress and anxiety was inadequate. While Facebook moderators play a crucial roll in ridding the platform of toxic content, recent reports have worked to highlight the human toll the platform can and does have on those in its orbit. Sources in The Guardian suggest that to help mitigate detrimental effects on moderators that Facebook should hire more workers.
Source: Daily Mail May 13, 2020 18:39 UTC