SAN FRANCISCO — Some Facebook employees recently told their managers that they were concerned about answering difficult questions about their workplace from friends and family over the holidays. What if Mom or Dad accused the social network of destroying democracy? Or what if they said Mark Zuckerberg, Facebook’s chief executive, was collecting their online data at the expense of privacy? So just before Thanksgiving, Facebook rolled out something to help its workers: a chatbot that would teach them official company answers for dealing with such thorny questions. It would also suggest citing statistics from a Facebook report about how the company enforces its standards.

Source: New York Times December 02, 2019 23:37 UTC