Problem fiveA survey conducted by the authorities revealed that the problem of chain pulling was worst at Mumbai Central, Bandra, Andheri, Borivli and Nallasopara. “We have identified stations where the cases of alarm chain pulling (ACP) are regular,” said Anand Vijay Jha, senior divisional security commissioner (Mumbai), WR. Every time someone pulls the chain, we lose at least 4 minutes,” said another WR officer. No one comes forward to claim the responsibility for pulling the chain,” said a senior WR officer. Illustration/Uday MohiteBased on their observations, officers claimed the problem persists during morning and evening peak hours, when people travel in groups.

Source: Mid-Day May 17, 2016 23:00 UTC