Ethiopian Airlines has introduced a mobile app and chatbot-assisted shipment tracking service to elevate cargo customers’ experience, the Airlines revealed in a statement sent to 2Merkato.com. The mobile app, which is now available for both Android and iOS, will bring convenience to Ethiopian Cargo and Logistics Services customers through a range of self-service features, Ethiopian declared. These features include checking flight schedule, and cargo tracking and charter requests at the swipe of a finger. Ethiopian Chatbot, on the other hand, enables customers to access up-to-date information and track their shipment on Messenger and Telegram. Source: Ethiopian Airlines Statement sent to 2Merkato.com

Source: Ethiopian News May 06, 2020 11:48 UTC