Energy firms refuse to give customers new smart meter displays - News Summed Up

Energy firms refuse to give customers new smart meter displays


Homes across the UK are being left unable to track their energy use, as their suppliers refuse to issue them with replacement in-home displays for their smart meters. Cost of living: Smart meter displays allow users to track their energy usageWhile the smart meter will still be providing readings to the supplier, it means customers without an in-home display are not able to track their energy use in real time. A British Gas spokesperson said: 'We know that smart energy monitors provide a valuable service. Eon said that their in-home displays were 'outside of the 12-month warranty period for replacements'. Another reader supplied by Octopus Energy got in touch to say his smart meter display was not working.


Source: Daily Mail March 14, 2024 21:50 UTC



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