Homes across the UK are being left unable to track their energy use, as their suppliers refuse to issue them with replacement in-home displays for their smart meters. Cost of living: Smart meter displays allow users to track their energy usageWhile the smart meter will still be providing readings to the supplier, it means customers without an in-home display are not able to track their energy use in real time. A British Gas spokesperson said: 'We know that smart energy monitors provide a valuable service. Eon said that their in-home displays were 'outside of the 12-month warranty period for replacements'. Another reader supplied by Octopus Energy got in touch to say his smart meter display was not working.
Source: Daily Mail March 14, 2024 21:50 UTC