Vital service-seekers find the hotline busy most of the time, depriving them of timely and proper supportThe national emergency helpline 999 has been jammed with fake calls, wasting valuable time and resources. At least eight calls in every ten made to the emergency helpline 999 are fake. Due to the lack of awareness regarding emergency or on spot services, people make fake calls, police said. The calls made to national emergency helpline 999 are categorized into three sections: blank calls, crank or prank calls and other calls. Among the CFS calls, 75% calls were for police support, 20% were for fire service services and 5% were for ambulance services.

Source: Dhaka Tribune March 17, 2019 19:07 UTC