It was the beginning of an "extremely frustrating" 18-month fight to repair her credit record with Canada’s two dominant credit rating agencies, Equifax and TransUnion. Hartung argues that because Equifax and TransUnion control Canada’s credit reporting system, they have little incentive to improve. (Robert Krbavac/CBC)He would like federal legislation that would automatically award damages if a credit reporting agency fails to take appropriate steps to correct inaccurate data. She says it also doesn’t explain why her TransUnion report was affected as well. Hartung, the consumer advocate, says credit reporting agencies would typically have additional identifiers, such as social insurance numbers, that could distinguish between individuals.

Source: CBC News February 24, 2026 06:03 UTC