Eastmatt supermarket has rolled out a 'pick and go' service which allows customers to order shopping through SMS. The new service targets customers overlooked by e-commerce business models. “Some customers have very basic phones that cannot access the internet, therefore, our SMS Pick and Go service provides a lot of convenience to the users,” Eastmatt said in a statement. After selecting goods, the supermarket sends the customer a quotation for payment via an Mpesa Till Number and thereafter customers can pick their orders within one hour. Eastmatt customers within the CBD and those living within a one-kilometre radius of the supermarket in the Nairobi suburbs and upcountry areas will get free deliveries.

Source: The Star May 29, 2020 07:30 UTC