Meta has been warned by EU regulators that it might have to take steps to open up access to WhatsApp for rival artificial intelligence (AI) chatbots. Meta responded to say there was “no reason” for the EU to intervene in its protocols. WhatsApp provides a chatbot through its own tool Meta AI, which uses generative AI technology to answer questions and have conversations with users, and create AI-generated images. The Commission said it thinks Meta is likely to be abusing its dominant position in the wider consumer communications market in Europe by refusing access to WhatsApp for other businesses, therefore blocking rival AI chatbots from reaching consumers. A spokesman for Meta said: “The facts are that there is no reason for the EU to intervene in the WhatsApp Business API (application programming interface).

Source: Irish Examiner February 09, 2026 20:38 UTC