President Rodrigo Duterte has ordered government agencies to respond to requests and concerns of the public within 15 days. Executive Secretary Salvador Medialdea, by the authority of the President, signed Memorandum Circular No. The memorandum was a reiteration of Section 5a of Republic Act 6713 (Code of Conduct and Ethical Standards for Public Officials and Employees), which mandates all public officials and employees to respond to letters, telegrams or other means of communications sent by the public within 15 days. “All government agencies and instrumentalities, including government-owned or- controlled corporations, performing frontline services as defined in RA No. 9485 are hereby directed to respond to all public requests and concerns within 15 days from receipt thereof, unless a shorter period is provided under applicable laws and issuances,” the memorandum read.

Source: Philippine Daily Inquirer May 07, 2018 05:15 UTC