The scandal erupted last week when Foodpanda announced changes to the payment provisions for its riders, which a number of Foodpanda riders complained would reduce their compensation. A group of about 100 Foodpanda riders subsequently staged a public protest in Davao City, prompting the company to slap a 10-year ban against them. If the law were already in place, situations such as the controversy involving the suspended Foodpanda riders would not occur, as the rights and responsibilities of both employers and employees in such working relationships would be more clearly defined. Whatever sanctions the DoLE may eventually decide to impose against Foodpanda might pale in comparison to the reputational harm its actions have done. Foodpanda can do much to repair its damaged reputation by cooperating fully with the DoLE investigation and complying with any directives that result from it.

Source: Manila Times July 21, 2021 15:11 UTC