General News of Monday, 15 April 2019Source: Ghananewsagency.orgDo not deal with middlemen on the field - PDS DirectorPDS has warned consumers not transact business with middlemenMichael Baah, Eastern Regional General Manager of the Electricity Company (ECG)/PDS, has caution consumers against dealing with middlemen on the field and that anyone who does so do that at their own risk. He said all payments were to be made at designated points and receipts demanded, adding that, “not even ECG/PDS staff that comes round to read or attend to faults on the meter are mandated to collect moneys”. According to Mr Baah, the bonded cashiers were special agents engaged by the ECG/PDS to collect electricity bills from consumers in the rural areas to ease their plight of travelling distances to the district offices to settle their bills. He explained that even those agents were to collect only bills presented by the ECG/PDS and stressed that on no account should monies including reconnection fees, be paid to field staff. On allegation that some staff misbehaved towards customers at the district offices, he condemned the attitude and urged consumers to report any untoward behaviour by any staff to his outfit for immediate redress.

Source: GhanaWeb April 15, 2019 13:30 UTC