Do you know the story of how Oprah was refused service in a high-end store? The employee at the store refused to sell it to her because he believed it was out of her means. She was refused service because because of her skin colour. In my travels, I would always pay extra attention to how I was treated especially in high-end stores. However, I have come to deduce from my experiences that the worst customer service I have received is from high-end hotels and restaurants.

Source: The Star August 29, 2020 03:00 UTC