Hollie Brooks, who has been in a wheelchair for three months, said she suffered a panic attack after watching the service leave Liverpool Street station in London without her. (Image: @HollieAnneB/Twitter)But because her initial train was cancelled due to signalling problems she spoke with the Greater Anglia help desk to ensure the next train she got would have access. They arrived in time and were waiting for the ramp when the train started to depart. A spokeswoman for Greater Anglia said they had contacted Hollie to apologise and to ask to speak to her in person to ensure issues like this do not happen again. A spokesman for A Greater Anglia spokesperson said: “We’re sorry that Hollie’s recent travel experience has not been as easy as we would like it to be for her.

Source: Daily Mirror September 07, 2018 12:37 UTC