It brings together leading technologies in the areas of telepresence, collaboration and customer experience. We have been working with Dimension Data on various successful projects to help bring better services to our customers for the past 17 years. The solution will enable SBI to transform its communication model for better customer loyalty which will further help SBI improve sales, cross-sales and in upselling. As for the SBI customer, this will ensure that he/she gets the right advice for all non-transactional processes. Added to that, it will further help the Bank enhance its customer experience which in turn will become its important competitive differentiator.

Source: Economic Times April 10, 2018 13:41 UTC