BloombergAviva PLC CEO Mark Wilson said the number of insurance agents in some of Asia’s most developed markets could halve over the next three years as digital sales start to eat into their commissions. Wilson, a former CEO of Hong Kong-based AIA Group Ltd, said numbers would also fall as more experienced agents approach retirement age. Aviva has stepped up its investment in technology, opening a “Digital Garage” in Singapore to help it sell insurance directly to customers online. Wilson is also betting that financial advisers will increasingly replace agents as sellers of insurance. It started with 280 former insurance agents who can sell Aviva products and those of its competitors.

Source: Taipei Times November 29, 2016 16:02 UTC