UOB (Thai) adapted quickly to the need to operate virtually and to enable bank's employees to work from home. Working remotely may become part of the "new normal" for UOB (Thai) and other banks in the future. We need to be more digital and make sure we adapt to the changes in consumer behaviour," Mr Tan said. Launched last year, TMRW, the Bank's digital bank for the digital generation, was the first-of-its-kind mobile-only digital bank in Asean and has garnered numerous awards for its use of artificial intelligence, biometrics, virtual reality gaming and other technologies. Managing risk through diversificationOverall, Mr Tan said he was cautiously optimistic for Thailand's economic future post-COVID.

Source: Bangkok Post July 02, 2020 23:03 UTC