A diabetic woman has claimed she was left without insulin for more than eight hours after easyJet staff refused her access to her hand luggage during a delay. But the plane had to be diverted via Italy to allow for a change of crew, which meant all passengers were 'locked' inside a holding room at Milan Airport. She was unable to access her medication until the flight eventually landed in London several hours later. 'Even then I couldn't use it as insulin freezes at those temperatures so had to wait until I got home. 'We would always advise passengers to keep any important medication in their hand luggage rather than in the aircraft hold.'

Source: Daily Mail February 07, 2020 14:01 UTC