Travelers across the country are scrambling to figure out backup plans after Delta Air Lines canceled hundreds of flights amid the holidays. Then because of staffing issues, Delta was forced to cancel about 100 more flights scheduled for Friday, Christmas Day. Customers lamented waiting on hold for Delta customer service for hours, their holiday plans ruined for reasons unknown to them. According to Black, Delta should not need to cancel more flights because of weather. He also said Delta is working to rebook Christmas Day travelers on flights the same travel day while maintaining the airlines’ blocked seat policy.

Source: Washington Post December 24, 2020 21:33 UTC