Deliveroo’s chief executive has apologised for allowing a dispute with his riders to escalate after the government intervened at the weekend. Deliveroo has been at odds with its couriers in London over changes to terms that riders said would significantly reduce their earnings. The plan prompted hundreds to protest against an attempt to pay them for each delivery instead of an hourly rate. Deliveroo has said the new plan is a trial and applies to only 280 of its 3,000 riders in London. Photograph: Bloomberg via Getty ImagesThe new pay plan “is in response to our riders’ number-one concern, which is flexibility … This was a choice for them.

Source: The Guardian August 15, 2016 07:38 UTC