LAHORE: Owing to delay in the arrival of Elan’s lawn, the customers, who had booked their orders in advance and made online payments, expressed their displeasure and criticised the clothing brand. However, the team of Elan claimed that most of the complainants on social media are not their customers and the delay in the arrival of lawn was caused due to increasing cases of coronavirus and lockdown. A user, Zeenia, tweeted, “After a major lawn launch disaster, Elan not only deleting its customers comments and queries on Instagram, but also closing its comments sections. Out of the paid orders, majority of the customers want to receive their parcels before or after Eid as lawn can be worn all summer and not just on Eid. Apart from this, emails are sent to all the customers to update them with the order status.

Source: Pakistan Today May 04, 2021 18:11 UTC