NZCL has apologised that some aspects of its services "did not meet applicable standards", and it had made numerous changes since Jacob Davies' death. An investigation by the Health and Disability Commission found the death was due to organ failure and sepsis from a perforated bowel, and was "avoidable". NZCL apologised that some aspects of its services "did not meet applicable standards", and it had made numerous changes since Jacob Davies' death. "We just secured agreement in December from the health minister, the Ministry of Health and Health NZ to get on board with actively implementing it. The Ministry for Social Development, which contracts providers to deliver residential services through Disability Support Services (DSS), has signalled plans to increase auditing in future.

Source: Otago Daily Times January 25, 2026 01:38 UTC