TSB Bank is refusing to reinstate access to a pensioner's life savings because of concerns about unexplained transactions on her account. Donna Cooper, chief executive of TSB Bank. The daughter - the mother's sole caregiver - claims bank staff in Tauranga accused her of trying to steal her mum's money, which TSB denies. The daughter said she and her mother were suffering immense stress due to the bank's actions, which was impacting on their physical and mental health. The daughter said in her opinion: "This is like bank robbery by the bank.

Source: Otago Daily Times July 01, 2021 20:37 UTC