ADDIS, Ethiopia--(BUSINESS WIRE)--Dashen Bank (www.dashenbanksc.com) the largest private bank in one of the world’s fastest growing economies – Ethiopia - today announced it has extended its strategic partnership with CR2 (www.CR2.com) as they accelerate their Branch Transformation programme, a key pillar of their overall digital transformation taking place at the bank. Transitioning to a digital branch enables tellers and relationship managers to assist customers digitally in-branch or remotely via the self-service channels and allows customers avail of the services unassisted from the digital points of access. Branch Transformation marks the second major initiative that Dashen Bank has embarked upon with CR2. Following the rollout of CR2’s Digital Banking and Payments Platform; BankWorld, in 2018, the platform has provided an omnichannel banking experience for both Dashen digital banking customers and the 3.5 million of Ethiopians who use Dashen’s ‘Amole’ Digital Wallet on a daily basis that is unique in the Ethiopian market today. Branch Transformation is a critical strategic project for any bank to undertake, but it offers significant benefits when successfully executed.

Source: Ethiopian News February 03, 2022 04:02 UTC