DStv has opened a Customer Experience Centre – the first-of-its-kind concept store for the video entertainment platform. Customers can access a variety of services including purchasing decoders, testing devices, activating services, paying for subscriptions, and accessing self-service functionalities. “We aim to be closer to our customers through this Customer Experience Centre in Polokwane. It remains important for DStv to elevate the customer experience and continuously improve our customer care support. The entertainment company says that Add Movies “gives subscribers more choice and control to structure their entertainment needs, including the flexibility to add on this service from month-to-month”.
Source: The North Africa Journal November 19, 2020 07:30 UTC