Spanish hoteliers are furious at the growing market in false insurance claims, saying it cost their industry €60m (£52m) last year alone. “The patience of the Spanish hotel industry is coming to an end,” CEHAT said. A record 75 million tourists visited Spain last year, with British tourists making up the largest national grouping. A spokesman for the Association of British Travel Agents (Abta) said UK holidaymakers on all inclusive trips were being targeted by “unscrupulous” claims management companies. “Of course if you have legitimately suffered food poisoning because of bad hygiene at your hotel, complain immediately, let the hotel and your tour operator know.

Source: The Guardian June 05, 2017 06:00 UTC