Rydges Hotel managed isolation facility in Auckland. "The RIQ received no direction to act at this time or at any other time during the period that [the family] was outside of [managed isolation]." His staff were also told conflicting stories around whether the family would return to quarantine or not. Initially, they were told the family would remain in the community, before being advised less than an hour later that they would indeed return to managed isolation. Return to MIQThe family did eventually return to managed isolation and were later granted an exemption to attend the funeral of their family member.

Source: New Zealand Herald April 22, 2021 20:37 UTC