Forbes Business Council members detail how leaders can properly deal with a bad review. Of course, there are times that you must react to some bad press or reviews, but not always in my opinion. Only respond to bad press and bad reviews if you are sure that it affects your business negatively. If bad press is warranted, then own up to it and provide a feasible plan to rectify. Bad reviews or bad press should be handled by a professional in the public relations space.

Source: Forbes September 15, 2020 12:00 UTC