Tech leaders must be able to demonstrate the tangible business impact of digital transformation to their executive team, stakeholders and customers. To help you do this, we asked members of Forbes Technology Council to share some important digital transformation KPIs tech leaders should use to measure their progress. 1 digital transformation KPI should be revenue from new digital services. Customer ExperienceThe most important KPI to track when going through a digital transformation is customer experience. Digital transformation can be tracked using revenue per employee, which can sum up in which direction the transformation is going.

Source: Forbes June 25, 2020 17:03 UTC