An urgent investigation was launched tonight into AGO Outsourcing, which had around 200 staff working on the National Shielding Helpline as a subcontractor of Serco. Approached for comment yesterday by the Mirror, a senior AGO manager said some staff spend a whole shift sitting between one and two metres apart. He insisted the firm was following social distancing rules - because Scottish guidelines say there are some circumstances where key workers may sit between one and two metres apart. But when we approached AGO for comment yesterday, chief operations manager Stephen Rafferty said the firm was following guidelines by the Scottish government. The undated photos also do not show staff wearing masks, but Mr Rafferty insisted masks and gloves are available to all staff.

Source: Daily Mirror May 01, 2020 21:20 UTC