But now, Sky has said customers won't be charged a fee to pause their account and won't be held to any notice period. You'll need to contact Sky on 0800 151 2747 if you want to pause your service, as it says you won't be able to do so online. In addition, Sky said it will also make Sky Go Extra available to all customers for free, as more workers find themselves trapped at home during the pandemic. This means customers will have access to Sky TV on three screens at the same time. Sky Mobile customers will also get an extra 10GB of data free of charge from Wednesday.
Source: Daily Mirror March 18, 2020 18:19 UTC