FOSTER CITY, Calif.--(BUSINESS WIRE)--Conversica, Inc., the leading provider of AI-powered conversation automation solutions for enterprise revenue teams, today released the Conversica Conversation Index, the industry’s first benchmark report examining the performance of AI-generated conversations for business use. The Conversation Index investigates how leading brands and organizations benefit from Generative AI solutions and provides detailed insights and trends for customer responsiveness to this technology. Sales was the use case with the highest Conversation Qualified Rate (13%); both Customer Success and Marketing had 9%. When analyzing regions, North America and Latin America had a Conversation Qualified Rate of 11%. And our data proves the power of Generative AI to engage and convert buyers far outstrips the industry status quo.

Source: The North Africa Journal April 19, 2023 00:14 UTC