Consumer rights derail disabled son’s solo holiday plan on Eurostar - News Summed Up

Consumer rights derail disabled son’s solo holiday plan on Eurostar


However, we have encountered a challenge with Eurostar regarding the transportation of his necessary medical equipment. We have already booked and paid for the train journeys and hotel accommodations in Amsterdam for him and his carers. Additionally, the sling system used in Amsterdam is different from the one in the UK, posing potential risks for AS who spends long periods of time in the sling. However, all of these challenges would be easily resolved if Eurostar allowed him to bring his own mobile hoist. If he is not permitted to bring his hoist, it will unfortunately render his trip impossible.


Source: The Guardian July 24, 2023 06:44 UTC



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